Speak•er [spee-ker] »

a person who speaks formally before an audience; lecturer, orator, interpreter, instructor, decoder, keynoter


Don Brown

Leadership, Sales and Service Expert, Executive Coach, Marshall Goldsmith and Paul Hersey Co-Author and Trainer

What Got You Here Won’t Get You There In Sales

 Speaking Topics

  • Leadership and Change
  • Employee Engagement
  • Sales Effectiveness
  • Customer Service
  • Strategy Implementation

 Travels From

  • Michigan

Don Brown’s Key Accomplishments Include…

Don has dedicated his career to leadership, sales and service effectiveness. Bilingual and experienced at the executive and line-level alike, the results of his work span dozens of industries. Don has spent 30 years ‘helping people with people’ for the likes of Fifth Third Bank, US Airways, Anheuser-Busch, Ford Motor Company, Eddie Bauer, Sykes Enterprises, Harley-Davidson, Jaguar Cars and Hilton Hotels.

Mr. Brown’s work and mentorship under Paul Hersey and Marshall Goldsmith comprise the solid foundation of his success. Don is especially proud of ‘Doc’ Hersey once proclaiming him “the best we’ve got up front!” Don is also one of the very few that come to mind for applications and adaptations of Dr. Goldsmith’s incredible insights contained in ‘What Got You Here Won’t Get You There’.

Strikingly unique to Don’s speaking engagements are the inclusion of his own Leader’s, Seller’s or Service Daily reinforcement communications. After seeing Don live, your participants can receive a thought-provoking 1-minute video direct to their email – every weekday for five weeks! Create a powerful habit for your people and sustain the development you initiated live with a meaningful minute every day on motivation, reflection, attitude, energy, encouragement, delegation, potential, performance and many, many more. Take advantage of Don’s multi-touch approach so your event doesn’t become another flavor of the month.

Whether you need a 60-minute keynote, or a five-day training for trainers, Don Brown’s expertise builds upon interpersonal effectiveness in leadership, sales and service. For the leader of the future, interaction will be key, not just knowledge. At both strategic and tactical levels, Don’s track record of success runs the gamut from facilitating a senior executive team through a vision-to-results session, all the way to wowing a room full of 2,000 association members.


More About Speaker Don Brown…

Don Brown takes great pride in his long-standing customer relationships, some running well over twenty years…AAA and Ford Motor Company included.

When he speaks to your organization, it’s all about human skills, behaviorally based, and the things you don’t learn in school. In a targeted, relevant and very humorous style, Don is a master of the powerful, proven ‘Situational’ influence models, the tremendously effective techniques and content of Marshall Goldsmith, and his own unique insights into the ‘state of the moment’, the power of empathy, learning to be present and the use of influence activators to integrate what you learn into your daily life.


Suggested Keynote Programs

  • Marshall Goldsmith’s What Got You Here Won’t Get You There
  • Return on Leadership: Capture the Full Potential of Your Workforce
  • Bring Out the Best: Engage Your Whole Team By Making Every Leadership Moment Count
  • Lead Time: Translating Vision Into Results!
  • Game Fit: Finding The Energy to Lead, Sell or Serve
  • What Got You Here Won’t Get You There – in Sales and Service!
  • How to Get From Here…to There
  • Situational Service®: Customer Care for the Practitioner
  • Situational Selling®: Creating Readiness to Buy


Don Brown has spent 30 years ‘helping people with people’ for the likes of Anheuser-Busch, Ford Motor Company, United Airlines, Harley-Davidson Motor Company, Jaguar Cars and Hilton Hotels. See more of Don’s clients and their testimonials HERE.

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